Returns require a return authorization number from The Great Bear Show. Please email thegreatbearshow@msn.com for your return authorization number and return address for your package. Return authorization numbers and instructions are only provided via email or mail. Any shipping costs associated with a return will be refunded at the discretion of The Great Bear Show. Packages returned without an authorization number will not be accepted and will be returned to the shipper. The Great Bear Show must be notified within 5 business days for any damaged or defective merchandise received. Return authorization for damaged or defective merchandise after 5 business days will be at the discretion of The Great Bear Show. Returns for other than defective/damaged items will be at the discrection of The Great Bear Show and may require a restocking charge. The merchandise must be adequately packed in it's origional package and insured before returning. Custom orders, special orders, clearance products, multi-item orders, discontinued items and promotional items are nonrefundable. Apperal, linens and any other body contact items cannot be returned or refunded if the packaging seal has been opened, due to health regualtions.

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